Customer Service for Your Home

Connect Service

Welcome to the Paragould Light Water and Cable! To connect your utility service, simply call (870) 239-7700 or visit our Service Center at 1901 Jones Road and a PLWC representative will assist you. We ask that you request service at least one business day in advance to assure timely connection.

Connect Service Checklist:

• Social Security Number of Owners and All Adult Occupants, or Federal Identification Number
• Driver's License or Picture ID
• Address to be Connected and Name of Landlord, If Renting
• Rent Receipt or Lease Agreement, if Renting
• Name, Address, and Telephone Number of Personal Reference (in case of emergency)
• Contact Phone Number
• Deposit - a Refundable $150 Deposit Is Required for New Service or a Letter of Credit. Please go to View Deposit Information below.

View deposit information

Disconnect Service

Should you move outside of the PLWC service area and need to disconnect your service, simply call (870) 239-7700 or visit our Service Center and a PLWC representative will assist you. We ask that you request to be disconnected at least one business day in advance of your move.

Disconnect Service Checklist:

• Account Number and verification of secure information 
• Forwarding Address

View deposit refund information

Transferring Service

In the event that you need to transfer your PLWC service to another location within the PLWC service area, the process is simple. Call (870) 239-7700 or visit our Customer Service Center and a PLWC representative will assist you.

Transfer of Service Checklist:**

• Account Number and verification of secure information
• Current Address
• New Address
• Date of your move

PLWC will make the service transfer on the date you have specified.

** All outstanding utility charges must be paid in order to transfer service.

PRIVACY POLICY